Camp registrations are booked on a first-come, first-served basis through our online registration portal. We honor camp rescheduling requests as long as there is registration availability remaining for the requested camp. Camp rescheduling requests can be made over the phone at (256) 830-4447 ext. 270 or via email at stemcamps@hsvbg.org.
Camp Registration Waitlists– Our website is updated on a regular basis to indicate which camps are full. When a camp becomes fully booked, you can submit a request to us via email to add your child to the waitlist for that camp. Individuals on the waitlist will be contacted via phone and email in the order in which they were added if a spot becomes available due to a cancellation. Once the first individual is contacted, we will hold the canceled spot for them for up to 24 hours so they can complete their child’s registration and submit payment. If we do not hear back or do not receive payment within that timeframe, then we will reach out to the next individual on the waitlist to offer the spot to them. Please send all camp waitlist requests in writing to stemcamps@hsvbg.org.
Cancellation with Full Refund– We honor camp cancelations with a full refund if a request is sent to us in writing 14 days or more before a child’s first scheduled day of camp. Please send all camp cancellation requests to stemcamps@hsvbg.org no less than 14 days before your child’s first scheduled day of camp if you would like to receive a full refund.
Cancellation with Program Credit– We honor camp cancellations with a full camp program credit if a request is sent to us in writing at least one week prior to the first day of the camp. No refund or credit can be issued if canceled within one week of the camp. When credit is issued, you can apply this full camp credit for a future program taking place within the calendar year. All individuals requesting to redeem a camp program credit are subject to the same waitlist policy guidelines in the event that their alternatively selected camp program is already fully booked. If you need to cancel your child’s camp registration, send this request in writing as soon as possible to stemcamps@hsvbg.org.
