When will I receive my membership card?
Your digital membership card link(s) will be emailed to you within two weeks of joining the Garden or renewing your membership. Instructions for downloading or printing your cards will be enclosed in your welcome email. If you don’t receive your card(s) within that timeframe, please call us at 256-830-4447 ext. 255, or email us at firstname.lastname@example.org. Please note that you do not need a card for your children or grandchildren under the age of 18.
What if I lose or forget my digital membership card?
If you lose or forget your digital membership card when you visit the Garden, our front desk associates will look up your membership record when you arrive. Please be prepared to provide a photo ID. If you need a replacement card, let the staff know, and a new link will be sent to your email.
What is membership auto-renewal?
Instead of being prompted to manually renew your membership when it expires, we will use the credit card on file to automatically renew your membership at the same membership level, unless you provide us with a 30-day cancellation notice. Members will receive notice of the renewal rate 30 days prior to the auto-renewal date.
What is the Reciprocal Admissions Program?
Established by the American Horticultural Society to encourage people to visit gardens while traveling, the Huntsville Botanical Garden is a participating member of the AHS Reciprocal Admissions Program. Your membership with the Garden will provide you special admission prices and other discounts when visiting the 300+ gardens currently participating in the program. Most gardens ask that you simply show your Huntsville Botanical Garden membership card, but be sure to check with each garden about their requirements before visiting. Click here to learn more about the program.
I have visitors coming. Is their admission included on my family membership?
A family membership includes up to two adults in the same household and their children under the age of 18. Any additional guests would need to purchase admission separately. If you expect to bring guests to the Garden frequently, consider upgrading your membership level to Affiliate or higher to receive prepaid guest passes each year!
Are Galaxy of Lights tickets included in my membership?
Galaxy of Lights tickets are not included with membership, but members always receive the best ticket prices!
When is the butterfly house open?
Butterflies like the warm weather! The Purdy Butterfly House is open year-round, but Peak Butterfly Season takes place in May through September. This is the best time of year to come see the butterflies.